Whether you want predictable monthly coverage, a prepaid block of hours, or one-off help with a single problem, there's a straightforward way to work with us. No hidden fees, no surprise invoices.
Best for businesses that want predictable monthly IT costs.
Get StartedGreat for businesses that need expert IT support without a monthly agreement.
Get StartedPerfect for a single issue with no ongoing commitment.
Get StartedWe'll scope the work and give you a firm price before starting.
Request a QuoteA quick side-by-side of the three ongoing support options.
| Feature | Managed IT | Hour Bank | One-Time |
|---|---|---|---|
| Unlimited Help Desk | — | — | |
| Proactive Monitoring | Optional | — | |
| Patch Management | Optional | — | |
| Priority Response | Standard | ||
| Predictable Monthly Cost | — | — | |
| Prepaid Support Hours | — | — | |
| Pay Only When Needed | — | — |
Every Managed IT client gets access to our in-house client portal — built by us, not a generic third-party dashboard. See exactly what's happening with your systems, in real time.
Yes. Many clients start with an Hour Bank or one-time support and move to Managed IT once they know what ongoing coverage they need.
Hour Bank blocks are valid for 6 months from purchase. Ask us about renewing before they expire so you don't lose unused time.
Yes. After a short scoping call or on-site assessment, we provide a fixed quote before any project work begins — no surprise invoices.
Tell us what you're dealing with and we'll recommend the right plan — no pressure.
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